Customer Surveys Provide Roadmap for Public Power’s Future

November 2017- Hometown Connections

The changing electric industry landscape has compelled many public power utilities to take a more in-depth look at how satisfaction and preferences are changing among their customers. Two public power organizations, ElectriCities of North Carolina and Turlock Irrigation District in California, took on customer survey projects in 2017, working through GreatBlue Research.      Read more here...