Market Research Shows Utility Customers Want New Services But Not Necessarily To Pay For Them
In an interview with Renee Molyneux of Michigan's Grand Haven Board of Light & Power, the manager shares what GHBLP learned through the work of the GreatBlue Research / Hometown Connections partnership. Read More
Lodi Electric Utility Survey Focuses On Customer Service
GreatBlue conducted commercial and residential customer satisfaction surveys for the Lodi Electric Utility in California. This article summarizes the results, as presented by CEO Michael Vigeant to Lodi Electric Utility, and expands on how the findings will help the utility moving forward. Read More
Customer Research Projects Support Public Power Communities across the U.S.
Customer data gathered through the alliance of Hometown Connections & GreatBlue Research is helping public power utilities deliver services their customers want and value. Read More